Built on respect, compassion and excellence.
Steps Disability Services started with a simple idea: support should adapt to the person, not the other way around. Since 2020, that idea has grown into teams in three communities.
From one team in Blacktown to three communities across NSW & QLD
Steps Disability Services was founded to close a gap we kept seeing: disability support that felt impersonal, rigid, or hard to navigate. We built our model the opposite way — starting from each participant's goals and working backwards to the services and schedule that fit.
Today, our teams in Blacktown, Armidale and Toowoomba deliver daily living support, employment coaching, community access and plan coordination to participants across all stages of life and every type of NDIS plan.
Our values
Respect
We respect the dignity and worth of every individual we serve, in every interaction, every time.
Compassion
We demonstrate empathy and genuine understanding — for participants, and for the families around them.
Excellence
We strive for excellence in every service and every operational decision behind the scenes.
People who show up, and keep showing up
Consistency matters. Wherever we can, we match participants with the same support workers over time, so trust can build and goals can actually stick. Our staff are trained, screened, and supported with ongoing professional development.
- ✓ NDIS Worker Screening Check for all support staff
- ✓ Ongoing training in positive behaviour support
- ✓ Local teams who know each community well
Want to talk about your support needs?
Our team is happy to answer questions about NDIS plans, services or getting started — no obligation.