NDIS Registered Provider Β·

Support that meets you where you are, and helps you go further.

Steps Disability Services delivers personalised NDIS support across daily living, employment and community participation β€” from our teams in Blacktown, Armidale and Toowoomba.

3
Service locations across NSW & QLD
24/7
Support availability
5β˜…
Average participant rating
Support worker and participant smiling together during a community activity

Personalised, one-on-one support β€” built around your goals, not a template.

🌐

We speak your language

Support shouldn't be limited by language. Our team communicates across the following languages.

English Arabic Kurmanji Assyrian Chaldean Ezidi Greek Kurdish Spanish Persian Chinese Turkish
What guides us

Our values, in practice

Three commitments that shape every visit, every plan, and every conversation.

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Respect

We respect the dignity and worth of every individual we serve β€” your goals lead the plan, not ours.

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Compassion

We bring empathy and genuine understanding to every interaction, with you and your family.

⭐

Excellence

We hold ourselves to a high standard in every service we deliver and every commitment we make.

Services we provide

Support built around your goals

From daily living to job coaching, every service is tailored to the person β€” not the program.

Core Support

Daily Living Assistance

Hands-on, respectful support with everyday tasks at home and in the community, on your schedule.

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Capacity Building

Employment Support

Job coaching, workplace readiness and ongoing on-the-job support to help you build a career.

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Community

Social & Community Access

Group activities and outings designed around connection, confidence and inclusion.

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Core Support

Personal Care

Dignified, individualised personal care delivered by a consistent, trained support team.

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Capacity Building

Skills Development

Practical, goal-linked skill-building β€” from budgeting to communication to independent travel.

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Support Coordination

Plan & Support Coordination

We help you understand your NDIS plan and connect with the right providers to use it well.

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Group of support workers and participants in a community room
Why families choose Steps

Empowering independence, every step of the way

We believe everyone deserves the chance to live life to the fullest, regardless of ability. Our team works alongside you β€” not just for you β€” to build the skills and confidence that lead to real independence.

  • βœ“ Consistent support workers, matched to your personality and needs
  • βœ“ Locally based teams in Blacktown, Armidale and Toowoomba
  • βœ“ Transparent NDIS plan management and reporting
  • βœ“ Flexible scheduling, including after-hours support
More about us
Client testimonials

We're proud of the trust our clients place in us

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"My father had a great time participating in all the activities at the centre, and he was very happy. Thank you for your help."

β€” Calle, Blacktown
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"I appreciate the assistance and personalised service that was provided. The service was exceptional, and it was always punctual."

β€” Fella, Toowoomba
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"The team was fantastic, always on time, and ready to assist and provide updates. Thank you very much!"

β€” Rosa, Armidale

Ready to take the next step?

Whether you're starting your NDIS journey or looking for a new provider, our team is ready to talk it through with you β€” no pressure, no jargon.